In the coming weeks, ParentSquare users with accounts combined across multiple districts or roles, like combined parent/staff accounts, will be separated into an account for each district or role.

We’re doing this in response to your feedback that staff would like to keep their work and personal lives more separate and reduce confusion from merged accounts. Once separate, users will have an easy way to switch between accounts.

(2-min video) How to Switch Between Accounts on ParentSquare

No action will be required on your part to unmerge the accounts.

Please note that as part of the unmerging process, if a user is both a staff member and a parent at the same school, certain data, such as Direct Messages, will remain associated with the staff account, rather than the parent account.

Users with both staff and parent accounts will stay signed in to their staff accounts, and can click on their name, and then add an account to sign into their parent account.

If you use a password to sign in, you will be able to sign in to your parent account with the same password as before the account was separated. If you’re unsure, you can reset your password.